What is the definition of active listening?

Active listening is fundamentally about enhancing understanding during a conversation. This means not just hearing the words being spoken, but also engaging with the speaker to ensure that the message is fully understood. This involves a two-way interaction, where the listener responds to the speaker's messages—whether through verbal acknowledgments, questions for clarification, or reflective comments. This engagement helps to create a deeper connection and fosters effective communication.

In contrast, while maintaining eye contact and using positive body language are important aspects of communication, they do not encompass the full scope of active listening. These behaviors support the listener's attentiveness but do not necessarily lead to improved understanding on their own. Additionally, the notion of listening while physically active, such as running or jogging, does not align with the principles of active listening, as this setting would likely distract the listener from fully engaging with the speaker's message. Thus, the correct choice captures the essence of active listening as a dynamic process aimed at improving mutual understanding through thoughtful interaction.