According to the store's Personnel Policy, how should a cashier pay for a soda during her break?

Prepare for the MERA Customer Service Screening Test with interactive quizzes, flashcards, and comprehensive explanations. Enhance your skills and confidence for the exam.

The correct choice centers around the policies that ensure proper transaction procedures and maintain inventory accountability. By asking someone else to ring up the soda as soon as the break begins, the cashier is following a guideline that keeps purchases formalized and ensures that all sales are recorded accurately at the point of sale. This method helps prevent any misuse of discounts or potential discrepancies in cash handling.

Using another employee's discount card violates company policy regarding discounts, as it could lead to unauthorized discounts and accountability issues. Ringing up the soda herself before the break begins could be seen as circumventing proper break policies, which may not be allowed. Paying for the soda after the break could result in complications, as it wouldn't accurately reflect the timing of the break and necessitates proper cash handling during work hours, which could be against policy.

By choosing to have another employee ring up the soda, it emphasizes the importance of adherence to store policies, maintaining both process integrity and accountability in transactions.

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